Product arrived with no issue on time. Brush is apsolutly brilliant. My 3 cats apsolutly loved it. Theirs coats are so smooth and shiny. My 2 cats are elderly cats and they not clean themselves properly. This brush give them imitation of grooming. They still are afraid of steam coming out off brush but I first groom them with out it and put the steam on when they are more relax and can not see the steam. I use the brush for my guinea pigs as well with good effect. Happy pets and happy owner.

Beware this comes with no instructions, no clues as to how long to charge for. The charging cable is only 7 inches long meaning the brush will not lay on the worktop whilst charging, unless you have a USB port you are stuck as there is no adapter. The cable is also not easy to attach. Another bad point is the stopper for the water compartment is not a great fit meaning the heated water drips out whist grooming your pet.

Mine has stopped working after a month cannot return due to policy.

First time I switched this on, the button sank inside. I was still able to switch it on, sometime I couldn’t switch it off. Then it stopped working altogether. It also had a tendency to leak. You get what you paid for. My hubby bought a replacement for more than twice the price and the quality difference is apparent.

Was really excited about this product, having seen the many online videos. Worked great the first 2 times, and the cats loved it. They were a bit scared at first, but got used to it quickly, and then really seemed to like being brushed with it. It seemed like a really good tool for removing the top fluffy layer from 2 very fluffy cats. So all seemed great until....3rd time I tried it....when it stopped working correctly. Instead of a constant stream of mist, it now gives a brief 1 second puff and then stops! This obvioulsy doesn't work as intended. Very disappointed. Have complained to Amazon. Maybe I was just unlucky, but will now be off to find a replacement with a different vendor, hopefully with better luck.