Contact Us

BEFORE contacting us, here are some answers to the most common questions :)

When will I receive my tracking number?

Usually, you will receive your tracking number within 1 or 2 days.

Why is my tracking number not working?

It may take up to 5 days for your tracking number to be activated once you receive it.

How fast is delivery?

Most orders will be shipped within 24/48 h excluding holidays.

For some products shipping may vary from 4 to 8 WORKING days .

What is the return/exchange policy?

For us, customer satisfaction is fundamental.

We accept returns within 30 days from purchase, provided that the product is new and unused. Shipping costs are the responsibility of the customer, unless we are mistaken.